How Snowy Sky Translations Inc. processes your personal data.
Snowy Sky Translations Inc. ("we," "us") operates snowyskytranslations.com and is registered in Ontario, Canada. This policy explains how we collect and use your personal data in accordance with Canada's PIPEDA and provincial privacy legislation.
We collect your name, email address, phone number, and country when you contact us or place an order. Payment data is processed exclusively by Stripe. We do not receive or store card numbers.
We also collect information you submit with your translation project, including document content. This information is used solely for the purpose of completing your translation and is treated with strict confidentiality.
We use your data to deliver translation services, respond to enquiries, and send project-related updates. We do not sell or share personal data with third parties for marketing purposes.
Under PIPEDA, you have the right to access, correct, and request deletion of your personal data. Submit requests to hello@snowyskytranslations.com. We respond within 30 days.
Client files and correspondence are retained for 2 years after project completion, then deleted. You may request earlier deletion at any time.