Answers about our process, services, and pricing. Can't find what you need? Email hello@snowyskytranslations.com.
We work with Word, PDF, Excel, PowerPoint, HTML, JSON, XLIFF, and most common document formats. If you have something unusual, send us a note and we will confirm before quoting.
Most translation projects are priced per word. Our base rate for standard documents is CA$0.17 per word. Legal, technical, and certified projects carry a premium rate. Certification and notarization are flat-fee add-ons.
No. All translation is performed by human linguists. We do not use AI or machine translation output in any client deliverable. Our accuracy rate depends on this.
Certified translation includes a signed statement from the translator confirming accuracy, along with their credentials. This is typically required for immigration, legal proceedings, and academic submissions.
Standard documents (under 1,000 words) are typically delivered in 3-5 business days. Website localization and large documents take 7-14 days. Rush 48h delivery is available as an add-on.
Yes. Rush 48h delivery is available for most document types for an additional CA$89.40. Rush projects are prioritized and handled by a dedicated linguist pair.
Back translation takes a translated document and translates it back into the original language by a different linguist who has not seen the original. This is used in medical, pharmaceutical, and legal contexts to verify accuracy.
Yes, for organizations that need ongoing translation volume. Contact us for retainer pricing. Enterprise clients typically save 12-18% compared to per-project rates.